Current Certification Levels:

  • Project Management Professional (PMP)
  • Microsoft Certified Desktop Support Technician (MCDST)
  • Microsoft Certified IT Professional (MCITP)
  • Enterprise Support Technician (Vista)
  • Microsoft Certified Professional (MCP, MCP +I)
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Systems Engineer (MCSE, MCSE +I)
  • Microsoft Certified Database Engineer (MCDBA)
  • Microsoft Certified Information Systems Security Professional (CISSP)
  • Dell® Certified Server Professional (DCSP)

EPCOM's Level 2 support is performed by customer care team leads, and Level 3 support is supplied by our engineering team, who have senior-level expertise in every aspect of an IT environment, including: Active Directory, e-mail, PC technology, server technology, PC backups and recovery, server backups and recovery, security and networks.